/34:00
The pricing change that doubled churn
A packaging experiment that looked clean on the spreadsheet and cost us a quarter of the base. What the dashboard did not show.
Open BriefingCarol Chen
Candid conversations with the people building software companies, what worked, what broke, and what they would do differently.
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A packaging experiment that looked clean on the spreadsheet and cost us a quarter of the base. What the dashboard did not show.
/34:00
A packaging experiment that looked clean on the spreadsheet and cost us a quarter of the base. What the dashboard did not show.
Open Briefing/38:00
Where the founder-led interview loop stops working, and the three signals that still predict a good hire at every size.
Open Briefing/42:00
The deal that would have paid for the year and quietly turned us into a consultancy. How we decided, and what it cost.
Open Briefing